From the moment that we receive the goods, during processing (if needed) and distribution, a strict quality control and supervision programme is observed that guarantees the reliability of all stages of the process. This programme, developed by Iconos Software (a Microsoft Certified Partner) complies with ISO 9002 quality regulations.

In our efforts to increase safety mechanisms and to improve our own controls, we rely on the consultancy service of an independent external vet, a documentary record of all of our activities, and the periodical inspections of these records and our installations by the official municipal veterinary authority.

Furthermore, MERCASUR follows a policy of responsible, environmentally-friendly waste disposal management.